Frequently Asked Questions

• Can I use AIEASE for free?

  Yes, AIEASE provides several basic features for free. However, for a more enhanced experience, we recommend checking out our premium plans.

• Can I cancel my subscription?

  Yes, you can cancel your subscription at any time in "My Subscription."

• Which features can members use unlimited?

  Members can use all image-related features without limitation, except for watermark removal (advanced model), Headshot Pro, and video features.

• Can I upgrade or downgrade my subscription?

  We support upgrades but do not allow downgrades. For example, you can upgrade from a monthly subscription to an annual subscription, and the change will take effect in the next billing cycle.

• Can I cancel during the trial subscription?

  Yes, you can cancel your membership during the trial period, and no charges will be applied after the trial ends.

• What is the expiration period for purchased credits?

  Purchased credits are valid for one year from the date of purchase. After this period, any unused credits will automatically expire.

• Do you offer refunds?

  We do not offer refunds. However, we provide free credits so you can try out our features before making a purchase. Please explore the platform with the free credits to ensure it meets your needs before subscribing or purchasing credits.