Frequently Asked Questions

• Do you offer refunds?

  We do not offer refunds. However, we provide free credits so you can try out our features before making a purchase. Please explore the platform with the free credits to ensure it meets your needs before subscribing or buying credits.

• What’s the difference between subscribing and buying credits?

  Subscription: Subscribers get unlimited access to all image editing features without using credits. However, video-related features still require credits, even for subscribers.

  Credits: Purchased credits are used to generate images or videos, with each generation deducting a specific number of credits.

• Should I subscribe or buy credits?

  Subscription: Ideal for frequent users or those who need advanced tools like batch processing.

  Credits: Perfect for occasional users or those who only require basic features.

• Can I upgrade or downgrade my subscription?

  We support upgrades but do not allow downgrades. For example, you can upgrade from a monthly subscription to an annual subscription, and the change will take effect in the next billing cycle.

• Do subscriptions renew automatically?

  Yes, subscriptions automatically renew to ensure uninterrupted access. You can cancel auto-renewal anytime in your account settings.

• What happens if I run out of credits as a subscriber?

  Subscribers don’t need credits to use image editing features — all tools for images are unlocked and unlimited. However, credits are still required for video-related features.